Our Guarantees

SinosHost is the main provider of dedicated hosting in China and has been one of the market leaders in the area of managed server hosting for more than three years. We were always the new thinkers in the business who developed the principle of the managed server further and further. We still pursue this goal today and always think one step ahead.

We host more than 3,000 servers in our partner data center. We stand exclusively for optimal performance coupled with the latest technology. Customer satisfaction and an optimum service level have the highest priority with us.

Our managed server solutions range from single dedicated servers to complex clusters consisting of many servers. With our managed services we also stand by your side as a powerful partner and support you with, for example, the setting up of firewalls and high availability storage systems.

As innovators we naturally also have our own in-house development department who constantly work to keep all services at a high level and to integrate the latest technical developments.

Overview of the SinosHost services

Managed, for Medium & Corporate Enterprise

  • Server Management
  • RIPE Services
  • Domain Services
  • Domain Name Services
  • Switches

Managed Services

  • High-availability Cluster
  • Managed Mailfilter
  • Managed Storage NAS
  • Managed Firewall
  • Managed Loadbalancing
  • Managed Monitoring
Management

SinosHost Managed Hosting

Managed hosting that is one step ahead: The majority of managed server offers actually end up costing you more than first expected. That is because many notable features are not included as standard, to the contrary, SinosHost has identified and incorporated many of these service add-on’s in its default service to you.

All SinosHost Managed Servers include the following:

  • Provisioning of a server as Managed Server
  • Full root/admin rights
  • Allocation of IP addresses (a maximum of 4 per server)
  • Installation of an OS and Addons
  • Connection to the backbone by 100 Mbit/s switch port (1 GBit/s switch port optional)
  • Service Level Agreement (SLA)
Support

SinosHost Support

Our priority is customer satisfaction. For this reason, we will never abandon you when questions or problems arise.

Over our E-mail, you can contact our professional Support 24 hours 7 days a week. No restrictions and no cost to you.

We will ensure a fast response time, one that reciprocates our product descriptions and Service Level Agreement.

SinosHost Guarentee

  • 99.99% Uptime
  • 550+ Gbps capacity
  • 24x7x365 Support
  • Enterprise Datacenters
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